Support

How can we help?

Find answers to common questions about buying, selling, auctions, escrow, and account verification on Mazal.

Browse by topic

Frequently asked questions

The seller transfers the plate into Mazal custody first. The buyer pays into escrow, ownership is transferred at the traffic department, and funds are released to the seller once the transfer is complete.

Still need help?

Our support team is available during UAE business hours. Reach out and we will get back to you as soon as possible.