1.Data We Collect
Depending on how you use the Platform, Mazal may collect the following data:
Identity data
Updated privacy notice for account, Marketplace, Auction, Wallet, Arqami and valuation services
Last updated: September 2026
Mazaal For Auctions Organizing CO. L.L.C
This Privacy Policy explains how Mazaal For Auctions Organizing Co. L.L.C. ("Mazal" or "we") collects, uses, stores and shares users' personal data when they use the website, mobile application or any of the services provided by Mazal (collectively, the "Platform"). By using the Platform, you agree to the collection, processing and use of your personal data as described in this Policy, and in accordance with the applicable laws and regulations of the United Arab Emirates.
Terms & ConditionsDepending on how you use the Platform, Mazal may collect the following data:
Identity data
Mazal applies KYC procedures when an account is created.
The following may be used:
Before a plate is listed on the Marketplace or entered into an Auction, ownership of the plate is transferred to Mazal's traffic file.
This data is used to:
Mazal uses personal data for the following purposes:
Mazal does not sell personal data to any third party.
However, data may be shared where needed with:
Mazal uses payment information and financial data necessary to complete purchases and sales through the Platform.
When any purchase is completed:
Mazal processes data related to Wallet use, including:
If you use Arqami or valuation services, Mazal may collect and process the following data:
Mazal may use cookies and similar technologies to:
Mazal may contact users through:
Mazal retains personal data for as long as necessary to provide its services, meet its legal and regulatory obligations, or protect its rights and those of its users.
When the data is no longer needed, or when the statutory retention period ends, it is deleted, destroyed or anonymised in accordance with Mazal's approved procedures, unless the law requires longer retention.
Mazal commits to taking appropriate technical, administrative and organisational measures to protect personal data from:
Data may be processed or transferred inside or outside the United Arab Emirates where necessary to operate the Platform, provide services, or use approved service providers.
Mazal commits to taking appropriate steps to ensure an adequate level of data protection when transferring data, in accordance with applicable laws and regulations.
Under applicable laws, a user may, where legally available, request:
Mazal may suspend, restrict or close a user's account if:
The Platform may include links or services provided by third parties, such as payment service providers, government authorities or social-media platforms.
Mazal is not responsible for those parties' privacy policies or practices, and users are advised to review their privacy policies before using their services.
Mazal's services are not directed to persons under eighteen (18) years of age.
If Mazal becomes aware that personal data of a child has been collected without a legal basis, appropriate steps will be taken to delete that data or restrict its processing.
Mazal may amend or update this Privacy Policy at any time to reflect operational, technical or legal changes.
The updated version will be published on the Platform with the last-updated date, and continued use of the Platform after publication constitutes acceptance of the amended Policy, unless the law requires otherwise.
If you have any questions or requests relating to this Privacy Policy or the processing of your personal data, you may contact Mazal through the official communication channels shown on the Platform.